Comments on: Bad Xbox Customer Support, Bad! http://www.sector930.com/blog/2009/08/24/bad-xbox-customer-support-bad/ EVERYBODY WRITES, NOBODY QUITS. Fri, 13 Aug 2010 13:12:54 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: gregor@switch http://www.sector930.com/blog/2009/08/24/bad-xbox-customer-support-bad/comment-page-1/#comment-1634 gregor@switch Sat, 06 Mar 2010 13:00:15 +0000 http://www.sector930.com/blog/?p=975#comment-1634 Does my mac adresse change if I upgrade my computer with some other hardware? For example change the graphic card? Does my mac adresse change if I upgrade my computer with some other hardware? For example change the graphic card?

]]> By: Joseph http://www.sector930.com/blog/2009/08/24/bad-xbox-customer-support-bad/comment-page-1/#comment-1025 Joseph Mon, 24 Aug 2009 21:39:24 +0000 http://www.sector930.com/blog/?p=975#comment-1025 The switch wouldn't be the issue, in this case - our management server binds MAC addresses to the end user's account. This is cool, because it prevents users from having to login to the network multiple times. The system looks for the MAC address. If it sees that "two" are on at the same time, it kicks one on a FIFO basis. Do not ask me how this works, it is a secret. In fact, I do not know how it works. And yes, Microsoft authorized the repair on his Xbox. The switch wouldn’t be the issue, in this case – our management server binds MAC addresses to the end user’s account. This is cool, because it prevents users from having to login to the network multiple times. The system looks for the MAC address. If it sees that “two” are on at the same time, it kicks one on a FIFO basis.

Do not ask me how this works, it is a secret. In fact, I do not know how it works.

And yes, Microsoft authorized the repair on his Xbox.

]]> By: Edwin http://www.sector930.com/blog/2009/08/24/bad-xbox-customer-support-bad/comment-page-1/#comment-1024 Edwin Mon, 24 Aug 2009 18:51:05 +0000 http://www.sector930.com/blog/?p=975#comment-1024 Wouldn't spoofing a MAC address bypass any ARP caching problems the switch might be having? How did the call end? Did Microsoft give in? Wouldn’t spoofing a MAC address bypass any ARP caching problems the switch might be having?

How did the call end? Did Microsoft give in?

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